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Frequently Asked Questions

General Therapy Questions

Therapy can be helpful when you’re feeling overwhelmed, anxious, stressed, disconnected, or unsure how to move forward. It can also support you through life transitions, grief, relationship challenges, or periods of personal growth. An initial consultation can help you determine whether therapy is a good fit for your needs and goals.
Finding a therapist you feel comfortable with is an important part of the process. You can explore our therapist profiles to learn more about each clinician’s experience, therapeutic approach, and areas of focus. If you’re unsure who may be the best fit, our team can help guide you based on your needs.
We offer individual therapy, teen therapy, and other services based on our clinicians’ needs and specialties. Our therapists use evidence-based approaches tailored to each client’s goals and circumstances.
Yes. Faith-based Christian therapy is available for individuals who would like to incorporate their Christian faith and spiritual beliefs into counseling. Depending on the client’s preferences, therapy may integrate faith, prayer, Scripture, and biblical principles alongside appropriate therapeutic approaches.
We provide services for teens, young adults, adults, and older adults. Availability and age ranges may vary by clinician.
Our clinicians support clients experiencing anxiety, depression, stress, grief and loss, life transitions, self-esteem concerns, trauma-related concerns, and questions about purpose and fulfillment. Areas of support vary by therapist.

No. You can contact Live Purposely directly to ask questions, discuss your needs, and schedule an appointment.

Therapy Process

Your first session provides an opportunity to discuss what brings you to therapy, your current concerns, and what you hope to accomplish. Your therapist will also explain the therapy process and answer questions you may have.
Many clients begin with weekly sessions, although the recommended frequency depends on your needs, goals, clinical circumstances, and your therapist’s recommendations.
Session length varies by service and clinician. Individual therapy sessions are typically 40-53 minutes, while some initial or specialty sessions may have a different duration.
There is no set length of treatment. Some clients may benefit from short-term therapy focused on a specific concern, while others choose ongoing support. Your therapist will work with you to determine an approach that fits your needs and goals.
Yes. Therapy isn’t only for times of crisis. It can also help with stress, personal growth, self-understanding, life transitions, relationships, coping skills, and overall emotional well-being.
A good therapeutic relationship matters. If you don’t feel that your therapist is the right fit, talk with your therapist or contact our team. We can discuss your concerns and, when appropriate, help you explore another clinician who may be a better match.

Rates, Insurance & Payment

Session fees vary by therapist, service, and session length. For current rates and accepted insurance plans, please visit:
 

We accept a range of insurance plans, depending on the clinician, service, and plan. Insurance participation can change, so please refer to our current Rates & Insurance information or contact our office to verify coverage.

We verify benefits when possible, but insurance verification does not guarantee payment or coverage.

Yes. We work with a range of Employee Assistance Programs. EAP availability depends on your employer and specific benefits.

If you’re using an EAP, we recommend confirming your available benefits with your employer or EAP administrator before scheduling.

Self-pay options may be available for individuals who do not have insurance or whose coverage does not meet their needs. Reduced-cost options may also be available through select programs or services.

View Rates & Insurance

Availability of specific voucher and assistance programs may change. Please contact our office for current information about available programs and eligibility.

We accept major credit and debit cards and, where applicable, HSA and FSA cards. Payment options may vary by service and insurance arrangement.

Many therapy services may be eligible for HSA or FSA payment, but eligibility depends on your plan. We recommend confirming requirements with your plan administrator.

Appointments & Scheduling

You can contact us by phone, email, or online scheduling. You can also complete our contact form, and a member of our team can help with next steps.

Schedule an Appointment

We ask for at least 48 business hours’ notice to cancel or reschedule an appointment. Late cancellations or missed appointments may be subject to a fee according to our cancellation policy.

Telehealth & Online Therapy

Yes. We provide secure telehealth services for clients physically located in Florida during their session.
You do not necessarily need to be a Florida resident, but you must be physically located in Florida when receiving telehealth services, subject to applicable requirements and clinician availability.
You will need a reliable internet connection, a computer, tablet, or smartphone with a camera and microphone, and a private space where you can participate without being overheard.

Client Resources

You can access your client portal using the link below:

Client Portal

If you have trouble accessing your account, please contact our office for assistance.

Privacy & Safety

Therapy is generally confidential, and we take your privacy seriously. There are limited legal and ethical exceptions to confidentiality, including certain situations involving safety or risk of harm. Your therapist will review confidentiality and its limits with you during the intake process.

If you are experiencing an emergency or believe you may be in immediate danger, call 911 or go to the nearest emergency department.

For immediate mental health crisis support in the United States, you can also call or text 988 to reach the Suicide & Crisis Lifeline.

Location & Office Information

Yes. Live Purposely provides in-person therapy at our Brandon office, along with secure telehealth services for clients throughout Florida.

Our office is located at:
510 Vonderburg Dr, Suite 103
Brandon, FL 33511

The office is conveniently located near Highway 60 and the Brandon medical area.

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Client Portal